Many times, our customer service department receives questions about our
new products with regard to their washability, durability, texture and
so on. Recently, a couple days after the launch of our new Dishie line,
a customer called in and asked our wonderful representative, Daryl,
whether the yarn colors would bleed or fade in the wash. She also
inquired whether the texture and feel were comparable to one of our
competitors’ 100% cotton yarn.
When we are selecting new yarn lines, we always go through a vigorous
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vetting process to determine whether the yarn is up to our standards.
As soon as we receive the yarn samples, we distribute the yarn to two or
more knitters and/or crocheters to swatch. We do this for three
reasons: to test gauge, to make sure the spin is consistent, and to see
how the yarn looks once it’s worked up. Once we have swatches in place,
we essentially beat one of them up. We wash it in hot and cold water,
we put it in the wash with heavy items, and test to see how it will hold
up with a lot of abuse. Next, we wash another swatch according to the
care instructions that we recommend. Once we know how the yarn works up
and holds up, we make our decision. One thing that we hadn’t done in
the past is bleach the yarn. Until now.